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Renting Property In London - Option Homes Ltd

From City Centre studio apartments through to five-bedroom houses, we source and select from a wide range of London properties to provide a friendly, efficient service to find you your perfect property.

Our website portal is constantly updated with the latest properties throughout London and - by you simply registering with us - we will then keep you updated with properties that meet your requirements by either email or SMS text as soon as they come onto the market. So you won’t miss out on your dream property!

We believe in an open and transparent approach to both tenants and landlords. We pride ourselves in offering an ethical and personal service, and maintaining a high standard of expertise and professionalism

To find your perfect property call 020 3368 6744 or register now.


Finding a property

The first step is to register with us, giving brief details about yourself and the accommodation you require. We then search our database for suitable properties for you to view. As soon as new properties become available that match your needs, we will send those details onto you. We will also send you our weekly list of available properties. And why not follow us on Twitter or join our Facebook page to receive live property updates as they happen?

It’s always wise to start looking about a month before you wish to move, as the properties in the most desirable locations are usually viewed and reserved quickly. Typically, properties to rent become available about two months before occupancy date.


Before we arrange your viewing we are required to register your full details. Our Landlords expect us to prequalify any potential tenant, and this will also ensure that – when the right property comes along – you are in the perfect position to secure it.

We accompany all viewings which will be arranged at a time to suit you. At this point, general details of the property and other requirements can also be established, such as the term of the letting, date of proposed occupation and due dates of outstanding costs - e.g. full deposit and first rental payment.

For your safety and peace of mind, all of our managed properties are Gas Safe certificated, and inspected for electrical safety, and the furniture for fire safety. For your peace of mind and security, all our Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.

Reserving the property

Once you have decided on a property, you will need to reserve it by paying a non-refundable ‘holding deposit’ (also known as a ‘reservation deposit’). This is usually equivalent to one weeks’ rent, and the letting will be subject to contract and satisfactory references.

However, this does not in any way form a contract or any obligation upon us or the Landlord. The Holding deposit forms part of the Tenant Administration charge and the remainder is payable at the time of signing the Tenancy Agreement. At this stage, and subject to the Landlord’s agreement, we will advise other applicants that the property is under offer. If satisfactory progress has not been made after five working days due to your delay, then we may re-market the property.


In order to successfully complete your application we will require proof of residency and proof of identity (photographic ID) for each Tenant. (Proof of residency can be a utility bill which is less than three months old. Proof of identity can be a passport, identity card or a driver’s licence). Some Landlords may also require a copy of your contents insurance schedule.

If you smoke or have pets, let us know, so we can check that the Landlord will accept you as a tenant before making an application.

Assuming that the tenancy goes ahead, the holding deposit will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded less our administration fee.

Any detrimental or false credit information may adversely affect your application and you will forfeit your administration charge as it is non-refundable. When completing the application form, please ensure that you provide telephone numbers, fax numbers and email addresses of all referees as this will help speed up the process. The information we obtain may be discussed and shown to the Landlord, so they can make a final decision on your application.

A tenant assessment for each person over the age of 18 will be carried out. Normally this will include contacting your current employer and any former landlord etc. In addition, a credit check will be undertaken. You would be advised to let people know that they may be contacted for a reference.

Please be advised that your annual income needs to be at least 2.5 times the annual rent in order to comply with the referencing criteria. Different rules apply with Housing Benefit, so please discuss your situation with our administration team if you have any queries or concerns.

For self-employed applicants, we will need to contact your accountant or require your most recent SA302. Where a tenant is unable to meet the required income or credit checks, in some cases the tenant may have a guarantor agree to underwrite any rent liabilities, and the same criteria would apply to the guarantor’s income. Please contact us for further information.


Rents are normally quoted calendar monthly and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord’s bank account (unless alternative arrangements are agreed in advance). The first month’s rent is due before taking occupancy of the property.

Please Note: notification of late payment of rent is charged at £15. Legal notices are charged at £50. Any additional costs or charges should be paid before commencement of the tenancy.

Where Option Homes are managing the property, any supplies of electricity, gas and water will be transferred into the tenant’s name on commencement of the rental agreement. They will be the tenant’s responsibility throughout the duration of the tenancy.

If your landlord manages the property, you may have to change the utilities yourself. You will be responsible for paying these accounts for the duration of the tenancy unless otherwise stated in your Tenancy Agreement. The landlord, or us as his agent, shall choose which utilities providers should be used at the start of the tenancy.


A security deposit is required prior to occupation. This is normally equal to five weeks rent, but may vary. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

On those properties we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due.

This deposit will be either:

a) Held by us and covered by insurance, or

b) Forwarded to the government authorised custodial body.

We will inform you in writing of which scheme is used.

Where we are not managing the property, any tenancy deposit which is required will be taken by the Landlord. The deposit cannot be used by the tenant to cover rent.

Deposits will normally be returned approximately two weeks after the tenant has vacated and the relevant inspections have been carried out. Tenants should leave the property clean and habitable. Deductions from the deposit will be taken in lieu of any damages and failure to return the property in a good standard or to how it was let.


All electrical and gas appliances - including fridges, freezers, ovens, hobs, dishwashers, washing machines etc. - should be clean, serviced and in good working order. Your landlord is responsible for complying with any applicable safety regulations. Service contracts, warranties and guarantees may be held on certain appliances by the landlord.


If the rental property includes a garden, the tenant is responsible for keeping it in good order during their lease. The landlord should have provided appropriate tools for lawn cutting, weeding and the maintenance of any trees, shrubs or flowers present.


If the Landlord has given permission for pets to be kept at a Property, then an additional sum may be due on your deposit. This sum may vary according to the requirements of the Landlord and the number and size of the pets to be kept at the Property, so please refer to our admin team for more details. This figure will be confirmed to you in writing prior to check in.


If you wish to make any changes to the property including putting up pictures on walls or decorating, you must obtain written permission for the landlord or managing agent before any work commences.

Fire Regulations

All furniture supplied will conform to the ‘Fire and Furnishings (Fire) (Safety) (Amendment) Regulations 1993'. The law states that gas equipment must be checked annually by a registered Gas Safe installer and records of this must be available on request. Either the landlord or management company will arrange these checks.


Tenants are advised to take out appropriate contents insurance, which includes third party cover for the Landlord, as specified in the Tenancy Agreement. Insurance should be in place as soon as the Tenancy commences. We offer specialist contents insurance cover for Tenants which includes third party cover for the Landlord’s goods and recommend that Tenants complete the proposal form at the time of signing the Tenancy Agreement.

Faults and Repairs

You will be informed, at the start of your tenancy, who will be managing the property and be given contact details.

The Landlord: Many landlords have service contracts and preferred contractors. If the landlord is managing the property any maintenance issues must be reported direct to the landlord. Failure to do so may mean that you are liable for any deterioration or damage resulting from any delay. You must not instruct a contractor to undertake any work – if you do, it will be at your own expense.

Option Homes: If Option Homes are managing the property, any maintenance issues must be reported to us directly. Please note that we will endeavour to address maintenance issues as soon as possible; however, same day response cannot be guaranteed. We always request that our contractors contact you direct to obtain access to the property. In the case of an emergency we will give the contractor keys for direct access.

Max Price
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